Return & Re-size Policy


Refund/Return/Re-size Policy:

All sales are final. We gladly accept items for exchange up to 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:

  • without showing signs of wear or damage in any way
  • within 7 calendar days of the delivery date
  • must not be a special order or a custom order

If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.

Exchanges are contingent upon inspection of item(s) once we receive it.

There is a $10 re-sizing fee for stacks that need to be made a different size. Return shipping of $7 must also be paid. Again you MUST contact us within 7 days if you need to re-size ANY item sent from our store. Items returned to us AFTER 7 days and WITHOUT contacting us, will NOT be refunded.

 

Customer is responsible for all shipping costs if seller is not at fault.



 

The Stacked Collection

Clarkston, MI 48346
CS Phone # 248.408.0420
CS Email: contact@thestackedcollection.com

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